People lead best when they serve first, but how does that translate into day-to-day leadership practices? In this webinar, coaching expert Madeleine Homan Blanchard shares the four essential skills managers need if they are going to make the shift from being the boss—setting goals and evaluating performance—to being more of an effective coach-like manager. Leadership, learning, and talent development professionals will learn the four essential skills all managers need to master.
- Listening to Learn—how to listen deeply and thoroughly without interrupting
- Inquiring for Insight—how to ask open-ended questions that promotes discovery
- Telling your Truth—how to provide feedback effectively
- Express Confidence—how to maintain a positive and professional relationship regardless of what is being discussed
Blanchard will share how each of these skills can be developed with training and practice and then used as a part of having effective performance management conversations. Don’t miss this opportunity to explore key content that you can build into your leadership development curriculum.